PRIVACY POLICY

1. INTRODUCTION

At AMORVASKA, we respect your privacy and are committed to protecting your personal information when you browse our website, place an order or communicate with us.

This Privacy Policy explains how we collect, use, store and protect your information when you interact with AMORVASKA.

By using our website or purchasing from us, you acknowledge and agree to the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

When you browse our website, place an order or contact us, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order and purchase details
  • Payment-related information required to process your order
  • Information provided when contacting our customer service
  • Information provided when using our Personal Shopper Service
  • Any other information you voluntarily provide to us

We only collect information that is reasonably necessary to provide our products and services.

3. HOW WE USE YOUR INFORMATION

Your personal information may be used for purposes including:

  • Processing and fulfilling your orders
  • Confirming payments
  • Arranging product delivery
  • Providing customer support
  • Responding to enquiries
  • Assisting with our Personal Shopper Service
  • Processing returns, exchanges and refunds
  • Sending order confirmations and relevant notifications
  • Improving our website, products and services
  • Maintaining website security
  • Preventing fraudulent or unauthorised activities
  • Complying with applicable legal and regulatory requirements

4. PAYMENT INFORMATION

Payments made through our website are processed through third-party payment providers, including ToyyibPay and Atome PayLater.

AMORVASKA does not directly collect or store your online banking password, TAC, OTP or Atome account login credentials.

Payment information is handled by the relevant payment provider according to their own privacy and security policies.

5. COOKIES & WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember website preferences
  • Keep items in your shopping cart
  • Improve website functionality
  • Understand how visitors use our website
  • Improve website performance
  • Support relevant marketing or advertising activities

You may adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some website functions.

6. ORDER & CUSTOMER INFORMATION

When you place an order, we may retain your order information for purposes such as:

  • Order fulfilment
  • Customer service
  • Accounting and record keeping
  • Warranty or return purposes
  • Legal and regulatory requirements

We do not use your personal information for purposes unrelated to our business operations without an appropriate basis to do so.

7. PERSONAL SHOPPER SERVICE

If you use our Personal Shopper Service, you may provide additional information such as product images, product names, preferred colours, sizes or other shopping requirements.

This information may be used solely to assist with your Personal Shopper request and related communication.

8. SHARING OF INFORMATION

We may share necessary information with trusted third-party service providers when required to operate our business.

These may include:

  • Payment providers such as ToyyibPay and Atome
  • Courier and delivery providers
  • Website hosting and technical service providers
  • IT and website service providers
  • Professional or legal advisers where necessary
  • Government authorities or regulatory bodies where required by law

We only provide information that is reasonably necessary for the relevant purpose.

9. MARKETING COMMUNICATIONS

Where applicable, AMORVASKA may use your contact information to send updates about our products, promotions, new collections or other relevant information.

You may choose to stop receiving marketing communications by contacting us or using the unsubscribe option provided in the relevant communication.

10. DATA SECURITY

We take reasonable steps to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Customers are also responsible for keeping their account passwords and personal login information confidential.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, payment services or other external platforms.

AMORVASKA is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of any third-party website before providing your personal information.

12. DATA RETENTION

We may retain your personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal and regulatory requirements.

When information is no longer required, we may securely delete or anonymise it where appropriate.

13. YOUR PRIVACY RIGHTS

Depending on applicable laws and circumstances, you may have rights regarding your personal information, including the right to request access to or correction of certain information held by us.

If you believe that any information we hold about you is inaccurate, please contact us so that we can review and update it where appropriate.

14. CHILDREN’S PRIVACY

Our website is intended for general use and is not specifically directed at children.

We do not knowingly collect personal information from children for purposes unrelated to providing our services.

15. CHANGES TO THIS PRIVACY POLICY

AMORVASKA may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable requirements.

Any updates will be published on this page.

We encourage customers to review this Privacy Policy periodically.

16. CONTACT US

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

AMORVASKA

WhatsApp: 017 366 9166
Email: leeliana_ashekin88@gmail.com

Address:
C10-7, Oakleaf Park Condominium,
Persiaran Bukit Jaya,
Bukit Antarabangsa,
68000 Ampang, Selangor, Malaysia.

Registered Business Name: Amorvaska Resources
SSM Registration No.: PG0528373-W